Refund policy

Shipping & Returns

Effective Date: August 3, 2026

Shipping

  • Orders ship within 1–2 business days via ground shipping.
  • Free shipping on all orders.
  • Delivery typically takes 3–7 business days.

Returns

Due to the consumable nature of our product, we cannot accept returns of opened items.

If your order arrives damaged or defective, contact us at josh@mlempets.com within 14 days and we will send a replacement at no charge.

Questions

For anything else about an order, email josh@mlempets.com.

See also our Terms of Service.